Being a accountable lender – our dedication
We have now a duty to you, our clients, to be open and trustworthy, to deal with you pretty, and to be secure and safe.
These ideas have an effect on every little thing we do. The best way we lend cash is not any exception.
That is why we’re dedicated to being a accountable lender. This web page tells you about our strategy. It additionally outlines what we ask of you in return. If you could have any queries, please do not hesitate to ask.
That is what you possibly can count on from us
- Merchandise and lending standards designed to satisfy your wants
- Competitively priced merchandise which we promote in a balanced method displaying the dangers in addition to the advantages
- Clear data on the price of your borrowing, any charges and fees and our phrases and circumstances
- An evaluation of your potential to make common funds and repay the mortgage, utilizing applicable credit score evaluation strategies, earlier than offering credit score
- The place the mortgage restrict is solely at our discretion, we’ll bear in mind your present and former monetary exercise.
- A restrict in your borrowing that we consider will guarantee you do not overstretch your funds
- Your private data handled confidentially and in accordance with relevant laws
- Immediate {and professional} dealing with of any queries or complaints you’ll have
- Thoughtful therapy of cost points and arrears
We ask that you simply
- Present correct and full data in your software
- Frequently assess your borrowing and different monetary commitments and, should you count on to face cost problem sooner or later, or in case you are having difficulties in managing your month-to-month funds, contact us so we will talk about any assist/help obtainable
- Perceive the phrases and circumstances on which the cash is borrowed, in search of additional data and assist if wanted
- Guarantee you could have the means to repay the mortgage